Privacy policy

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Who we are

This is the official Website of M/s. Axcend Automation & Software Solutions Pvt. Ltd. (henceforth, referred to as Axcend) having its office at 82/1, 3rd & 4th floor, Krishna Towers, Richmond Road, Bangalore – 560025, India (reachable via telephone: +91-80-66759292 and email: getreal@axcend.com).

Visitors to this website are bound by the following terms and conditions.

  • All the information about M/s. Axcend and its products and services given on this Website is on an 'as is' and 'as available' basis. The contents on this Website are updated on a continual basis. The information available on our Website is subject to change without any notice. While every effort has been made to offer the details, particulars, content and other graphics appearing on this Website is current, correct, complete and accurate, nevertheless, inadvertent errors in information may occur.
  • Accordingly, M/s. Axcend and its owners, stakeholders, directors, partners, authorized agents/business associates and employees make no warranties or representations whatsoever regarding the quality, content, completeness, suitability, adequacy, sequence, accuracy or timeliness of such information and data, including all implied warranties and conditions of merchantability, fitness for any particular purpose, title and non-infringement. In no event shall M/s. Axcend, its owners, stakeholders, directors, partners, agents/business associates or employees shall be liable for any damage including, without limitation, to direct, indirect, technical or consequential damages or loss arising out of your use of this Website or with respect to any materials contained in this site.

This Website may include links to external Websites. Such links are provided in order to help you find relevant Websites, services and/or products that may be of interest to you quickly and easily. It is your responsibility to decide whether any products and/or services available through any of these Websites are suitable for your purposes. M/s. Axcend is not responsible for the owners or operators of such external Websites or for any goods or services they supply or for the contents of their Websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these [including any liability arising out of any claim that the content of any external Website to which this Website includes a link infringes the intellectual property rights of any third party].

Data we collect

1. Employees

  • Personal details such as name, address, contact information, date of birth, and national insurance number.
  • Employment details including job title, salary, performance reviews, and employment history.
  • Health data for safety, benefits, and legal compliance.

2. Clients

  • Contact information like name, email address, phone number, and company details.
  • Transaction data including contracts, billing, and service history.

3. Suppliers

  • Business contact information including name, title, company, email, and phone number.
  • Payment and banking information for processing transactions.

4. Use of data

  • Employees: We use your data for HR management, payroll, benefits administration, legal compliance, and to manage and evaluate job performance.
  • Clients: Your data is used to provide services, manage our relationship, send communications about our services, and for billing purposes.
  • Suppliers: Data is utilized for contract management, payment processing, and communication regarding business transactions.

5. Data protection

  • We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
  • Data is stored on secure servers with limited access granted only to personnel who need it for legitimate business purposes.

6. Data subject rights

  • Right to access: You have the right to request access to your personal data.
  • Right to rectification: You can ask for incorrect or incomplete data to be corrected or completed.
  • Right to erasure: You may request the deletion of your data under certain conditions.
  • Right to restrict processing: You can ask us to restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used format and to transmit those data to another controller.
  • Right to object: You can object to the processing of your personal data, especially for direct marketing purposes.

7. Data retention

  • We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Contact information

  • If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:
  • Email: (getreal@axcend.com).
  • Address: M/s Axcend Automation and Software Solutions, 4/B, Myrtle Ln, Richmond Town, Bengaluru, Karnataka 560025

9. Changes to this policy

  • We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
  • By engaging with M/s Axcend Automation and Software Solutions, whether as an employee, client, or supplier, you acknowledge that you have read and understood this privacy policy.

Information security management system policy

We Axcendians, are committed to maintaining excellence in Quality and Information Security through an Integrated Management System encompassing the Design, Development, Testing, Implementation, and Support for software products and projects across Manufacturing Solutions, Application Software, and Industrial Automation. Our dedication includes protecting privacy, Information security and cybersecurity by ensuring the confidentiality, integrity, and availability of information in all our activities. We actively address climate action by adopting sustainable practices and minimizing environmental impact throughout our operations. We establish measurable objectives and performance indicators to evaluate the performance of our Quality and Information Security Management System, regularly reviewing them to drive continual improvement. Additionally, we define and implement comprehensive policies and procedures to ensure strict adherence to the Integrated Management System, meeting stakeholder expectations and complying with all applicable legal, statutory, regulatory, and contractual requirements.

Terms of use

M/s. Axcend reserves its right to revise, vary or modify or add or delete, at any time, any information available on this Website without any notice. M/s. Axcend shall also be entitled to terminate the access to its Website by any users, without any notice and without assigning any reason. M/s. Axcend reserves all its rights over the contents of this Website. By becoming a user and browser of this Website, it shall be deemed and construed that you have agreed to defend, reimburse, indemnify and hold M/s. Axcend, its owners, stakeholders, directors, partners, business associates and employees harmless and keep them, free and harmless at all times from and against any and all liability, expenses, losses, costs, fines, and damages (including reasonable attorneys' fee) by reason of any claim for infringement of any patents, trademark, trade secret or other intellectual property rights, any damage to property, injury (including death) incurred or sustained by any person or entity whomsoever. If any part of this Disclaimer or Disclaimer Agreement is determined to be invalid or unenforceable for any reasons whatsoever, then, the invalid or unenforceable provision shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision and the remainder of the agreement shall continue to be in full force and effect.

Terms & conditions

This Website contains materials including text, photographs and other images, and multimedia (audios, videos, sounds etc.) that are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights of such material are either owned by M/s. Axcend or have been licensed to it by the owner(s) of those rights so that it can use those materials as part of this Website. This Website also contains trademarks, logos and emblems, which either belong to M/s. Axcend or have been licensed to it by the owner(s) of such trademarks for use on this Website.

You shall not, without the express prior written permission of M/s. Axcend, copy, alter or tamper with or modify or distribute or reuse text or graphics on this or any system. No reproduction of any part of this site may be sold or distributed either for commercial gain or otherwise, nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including postings to any other site. M/s. Axcend reserves all other rights.

By becoming a user of this Website, you shall be deemed to have assumed all risks associated with this site, including but not limited to any risk to your computer, software or data from being damaged by viruses, software or any other file which might be transmitted or activated via our Web page, this site or user's access to it and M/s. Axcend shall not be liable either in contract or tort or strict liability for such damage or loss.

To the extent that this Website contains or may in future contain bulletin boards, podcasts, interactive discussions or communication forums or other facilities involving M/s. Axcend, the user agrees to use such forums only to send and receive messages and material that are proper and related to the particular forum which shall neither be defamatory or unlawful or against public policy or morality or violative of any laws of the Republic of India or that of the country of the user. M/s. Axcend shall not be responsible or liable for any views expressed in the said forum.

Governing law & jurisdiction

This agreement is governed by the laws of the Republic of India. The user by browsing this Website consents to the exclusive jurisdiction and venue of the competent courts at Bengaluru in the State of Karnataka, India in respect of all disputes arising out of the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not uphold any or all provisions of these terms and conditions, including without limitation this paragraph.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue/ion.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.